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When it
comes to laptop brands, Toshiba is a name to reckon with as it offers an
extensive variety in high quality and feature-laden products coming at
affordable process. While the brand gets plenty of positive reviews, users do
come across certain issues with these laptops, boot problems being the most
common amongst them. Though the company provides reliable expert support at the
Toshiba customer service number, users
can handle some common issues on own. Here are some tips to help:
Identification
The most
important step for resolving the boot problems is to identify the issue first.
If you are not able to start the computer there could be a battery issue. It
may show the BIOS screen and then turn off, a situation attributed to hard disk
problems, while a MS Windows loading screen followed by power off indicates a
problem with the operating system.
Battery Issue
If there is
a battery issue, you need to plug in the laptop and power it on. If it starts,
replacing the battery will be the resolution, and if it does not, the power
cord has to be replaced. Incase both these tips fail to work; customer support
has to be enlisted.
Operating System Issue
If an
operating system issue is recognized, you can try to boot the laptop in Safe
Mode. When it is turned on, press F8 twice and you will be able to enter
command menu. Safe Mode can be selected using arrow keys. In case the system is
booting normally, you have to run disk defragment program. Try to reboot
normally and then return to safe mode. Then you need to do backing up of
personal files, followed by reinstalling the operating system from the disk.
Hard Drive Issue
For a
suspected hard drive issue with the laptop, you need to listen for a ticking
sound coming from the laptop. This indicates that the hard disk needs to be
replaced and a repair shop has to be visited. You need to get your files
duplicated to a new hard disk.
Backup Issue
Recovery of
files is not ensured in the company warranty and therefore, you need to backup
your personal files if you need to return the laptop. The hard drive is to be
removed manually and inserted in a different computer to make duplicate of the files.
You can also take professional help from a repair shop.
If you are
not able to carry out troubleshooting on own, calling Toshiba customer support number is a good option. But this number is not
available on many occasions and this is when the online directory called
Contactforhelp can be used. The alternative numbers listed here connect you to
expert technicians for instant resolution of the most complex issues.